How can I delete a Request?
You can delete requests from either the Requests Home Page or Request detail page. Also, it is possible to delete two or more requests simultaneously.
To delete a request from
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Can I delete all requests in a single click?
Certainly. You can mass delete Requests in Zoho Support. You can delete a maximum of 50 requests in a single click. To carry out this action, Goto to Request module in support portal. Set the records per page view to show 50 Requests. Check select ...
Can I delete a pre-defined Widget?
You cannot delete a pre-defined widget from the customer home page. Please note that you cannot only delete the custom widgets. To delete a custom widget: Rollover your mouse on a custom widget to highlight the Delete option. Click Delete and confirm ...
I am unable to Delete a Section.
You can delete only a custom section and not the pre-defined section. Please check the section you are trying to delete. To delete a custom section, do the following: Click the Delete bucket following the Section Name you intend to delete. Confirm ...
Can I delete the Department?
No, you cannot delete a Department. Instead you can edit & change the Department name. Or To stop fetching e-mails to that Department, Goto Setup > Admin Settings > Mail Server Settings >Stop Fetching for the Mail account associated with that ...
How do I re-name Role or delete the Role?
To re-name or delete a Role, Goto Setup > Admin Settings > Roles > Move your mouse pointer over Role and select Edit or Delete option. Refer Roles for more help.