How to allow the zoho servers to reach customer mail servers. what ip addresses do the customer need to put into their firewall to achieve this?

• Related Articles

• Can't receive invitation and notification mails from Zoho Support. Need Public IP details to add in customer's mail server

  Customers need to allow the following IPs in their firewalls or in SPF records to allow invitations/notiification mails from Zoho Support to reach their servers SMTP server public IPs: 1. 72.5.230.66 2. 72.5.230.67 ZOHO public IP: 1. 72.5.230.103

• How can I setup Mail Server in my Zoho Support account?

  To add mail account, you need Mail Server details such as mail account, user name, password, port, incoming/outgoing server, etc. Typically this information is available with your IT or System Admin department. For more help click here Mail Sever ...

• Introduction to Zoho Desk

  Help Desk is a department in an organization that is in charge of providing the support needed by customers while using the company's product or a service. Customers contact the help desk when they have a question or a problem and a product expert ...

• What is Customer Support Portal?

  The Customer Support Portal is a dedicated support area that allows your customers who wish not to contact the helpdesk due to reasons like long call queue and delayed e-mail response.

• How can I add a Widget in the Customer Homepage?

  To add a widget in the Customer Home page, follow the steps given below: Log into Zoho Support. Click Setup > Customer Portal Settings