Can I insert image in Email Template?

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• How do I insert values from my Request form in Email Template?

  When creating a new e-mail template, select the module from Available Merge Fields, which lists the available fields in that module. Select a field to populate Copy Merge Field Value. Copy the html code and paste it in the E-mail template body and ...

• What is the EMAIL ID in Mail Server Settings

  Email ID is your POP account email address. It can be like support@yourdomain.com or sales@yourdomain.com, etc

• Where can I specify the support email address for a particular department?

  To configure Support Email Address to a Department, you have to setup Mail Server for that Department. As soon as Department is created (Goto Setup > Admin Settings > Mail Server Settings >Create Mail Account) associate the Department to setup Email ...

• Can I specify multiple support email address for a single department?

  Yes, you can configure multiple Email Address to the same Department. While adding Mail Account under Mail Server Settings, associate the Department name. For example, you can associate xyz@zohocorp.com & abc@zohocorp.com to a single Department, so ...

• Can I customize Notification Alert e-mail template?

  Yes, you can customize the Notification Alert template. Goto Setup > Notification settings >Notification Rules > click Customize Template link to make the changes.